The Salience of Silence: When Less is MORE


Performance Management Counseling

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What most people know about personal charisma is that it involves a relationship between a person and “followers” that develops over time.  The basis of this charismatic persona is much talked about in the literature.  This charismatic leadership relationship is heavily influenced by what and how a leader speaks to their followers.   Eye contact, facial expressions, hand and body gestures  voice inflection and word choice (inclusive of others vs exclusive to the leader or the organization) are all very common foci of these discussions.  But what is completely overlooked in the literature, and most often in practice, is the fact that “SILENCE” is the loudest word in your vocabulary.  But don’t take my word for it, give it a try.

Most of us avoid silence because we immediately sense that it draws unwanted attention to ourselves.   In fact most crevices of our minds we hear ourselves saying “they think I forgot…

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